Privacy Policy

Thank you for trusting and choosing our store! We fully understand the importance of personal information security, and we are committed to protecting your privacy. This Privacy Policy is designed to clearly explain how we collect, use, store, and protect your personal information. Please read it carefully.

I. Information We Collect

  1. To process orders and provide services, we collect information you voluntarily provide when registering, placing an order, or communicating with us, including but not limited to: name, shipping address, phone number, email address, and order notes.
  2. When you visit our store, we may automatically collect your device information, browser type, IP address, and browsing behavior data (such as pages visited and time spent), in order to improve your experience.
  3. We do not proactively collect sensitive personal information (such as bank account passwords or ID numbers) unless you provide it for necessary purposes like refunds.

II. How We Use Your Information

The information we collect will be used solely for the following purposes:

  • Order Processing: including order confirmation, shipping arrangement, invoicing, and after-sales support;
  1. Customer Service: responding to your inquiries, complaints, and suggestions, and improving service quality;
  2. Store Improvement: analyzing user behavior data to optimize store layout, product recommendations, and promotional activities;
  3. Security and Compliance: preventing fraud, ensuring transaction security, and fulfilling legal and regulatory obligations.

III. Information Sharing and Disclosure

  1. We promise not to sell, rent, or exchange your personal information with third parties for marketing purposes.
  2. We only share your information with third parties in the following necessary circumstances:
    • Shipping Carriers: to complete delivery, we provide your name, address, and phone number to our partnered logistics companies;
    • Payment Processors: to complete transaction settlements, we transmit order amounts and payment details to payment channels;
    • Legal Requirements: when required by laws, court orders, or government agencies, we may disclose necessary information as legally required.

IV. Cookies and Tracking Technologies

  1. We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, shopping cart contents, and login status.
  2. Our use of cookies includes: maintaining your login status so you don't need to re-enter your password; analyzing visitor data to optimize store layout and product recommendations; and tracking page traffic to improve website performance.
  3. You can manage or disable cookies through your browser settings. However, please note that disabling certain cookies may cause some store functions (such as cart memory) to work improperly.

V. Information Storage and Protection

  1. Your personal information will be stored on our secure servers and retained only for the period necessary to complete our services. After the retention period expires, we will anonymize or delete the information.
  2. We adopt industry-standard security measures (such as data encryption, access control, firewalls, etc.) to protect your information from unauthorized access, disclosure, alteration, or destruction.
  3. While we strive to protect your information, no method of transmission over the internet is 100% secure. In the event of a data security incident, we will notify you promptly and take appropriate action in accordance with applicable laws.

VI. Your Rights

  1. You have the right to access, correct, or delete your personal information held by us. Please contact us via email if you wish to exercise this right;
  2. You have the right to withdraw consent, meaning you may request us to stop processing your personal information. However, processing carried out prior to withdrawal remains valid;
  3. You have the right to cancel your account. We will delete your account and related information upon your request, unless otherwise required by law.

VII. Policy Updates

We reserve the right to revise this Privacy Policy at any time. Updated policies will be posted on this page without individual notice. Please check back periodically. Your continued use of our services constitutes acceptance of the updated policy.

VIII. Marketing Communications and Your Choices

  1. We may use your email address to send you necessary notifications related to your order (such as shipping confirmations and delivery updates).
  2. With your consent, we may send you marketing communications regarding promotions, new product arrivals, and special discounts. You may unsubscribe from such marketing messages by clicking the "unsubscribe" link in any email or by contacting us directly at any time.
  3. We promise that declining to receive marketing communications will not affect your ability to enjoy any regular services, and your shopping experience will not be adversely impacted in any way.

If you have any questions about this Privacy Policy or need to exercise your rights, please feel free to contact us at service@perilgroce.com. Thank you for your trust!